Insurance Agency
How insurance agency are reshaped as AGI capability advances.
Business-as-Code
Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.
Decomposed as an executable program, Insurance Agency runs 1 core process — each a candidate for the Code / Generative / Agentic / Human split, with the agentic and code-shaped steps the first to come off human headcount.
The operating model of Insurance Agency resolves to 8 concrete tasks. Sorted into Code / Generative / Agentic / Human, this task ledger is exactly where the automation frontier is drawn.
Services-as-Software
The outcomes here that AI agents now deliver directly, where revenue scales with compute, not headcount.
Insurance Agency is served by 1 offering on the graph — demand that an executable-function provider can capture as the outcome turns into software.
Autonomous Agents as digital employees
Which of this work becomes digital labor — performed under typed authority, promoted to autonomy on track record.
Insurance Agency staffs 6 job types — the roles that, decomposed to tasks, are first in line to run as supervised-then-autonomous digital labor.
The problems this exposes
Node-intrinsic problems read straight off the graph (exposesProblem) — the evergreen wedges a builder could take into this space.
Through which thesis
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