Accept and validate sales orders

Trigger: A customer submits a purchase request or sales order through a digital platform, sales representative, or electronic data interchange.

1. Receive the submitted sales order from the customer
2. Verify customer identity, account status, and billing details
3. Validate pricing, discounts, and contract terms
4. Check inventory availability and fulfillment capacity
5. Identify any extra expenses required for labor or special processing
6. Accept the order and send a confirmation to the customer
7. Release the validated order into the fulfillment system

Outcome: The sales order is confirmed, verified against inventory and pricing rules, and routed to the fulfillment team.