Processes

Allocate bonus and 'make-good' units for underdelivery

How allocate bonus and 'make-good' units for underdelivery are reshaped as AGI capability advances.

ProcessesAllocate bonus and 'make-good' units for underdelivery
Allocate bonus and 'make-good' units for underdelivery — illustrated

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Allocate bonus and 'make-good' units for underdelivery sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Allocate bonus and 'make-good' units for underdelivery inherits.

Where Allocate bonus and 'make-good' units for underdelivery sits

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How the work flows

Trigger: An audit or automated report reveals that a broadcast or streaming advertising campaign failed to deliver the guaranteed impressions or ratings.

  1. Reconcile delivered ad impressions against contracted guarantees
  2. Calculate the deficit in impressions or gross rating points
  3. Locate available equivalent ad inventory
  4. Schedule make-good units in the traffic or ad-serving system
  5. Broadcast or stream the allocated make-good spots
  6. Generate updated final delivery reports for the advertiser

Outcome: Equivalent ad inventory is allocated, scheduled, and delivered to compensate the advertiser and fulfill the original contractual guarantee.

Measured by

Make-Good Cycle TimeMake-Good Inventory ValuePercentage Of Guarantee FulfilledClient Dispute Resolution Time