Analyze IT customer requirements
How analyze it customer requirements are reshaped as AGI capability advances.
The bottom line
Roughly 85% of the work in Analyze IT customer requirements is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: With no child occupations seeded, the digital scalar is derived directly from the process lens 'Develop and manage IT customer relationships' and the description 'Assessing identified IT gaps to plan for remediation efforts.' This work consists entirely of systems analysis, information transformation, and planning. Because the value step is remote-capable IT knowledge work, the process sits firmly in the digital band.
grounded in the economy graph · digital scalar 0.85 · digital
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How the work flows
Trigger: A business unit requests a new IT capability or reports a performance gap in existing services.
- Receive the IT capability request or performance gap report
- Gather functional and technical requirements from stakeholders
- Evaluate existing IT capabilities against the requested requirements
- Document specific technological and performance gaps
- Draft remediation plans and proposed IT solutions
- Validate the proposed solutions with the customer
Outcome: Documented IT requirements and a validated remediation plan are approved for development.