Processes

Assist in locating products

How assist in locating products are reshaped as AGI capability advances.

ProcessesAssist in locating products
Assist in locating products — illustrated

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Assist in locating products sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Assist in locating products inherits.

Where Assist in locating products sits

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Recent capability events

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How the work flows

Trigger: A customer requests assistance finding a specific item within the store or across the broader inventory network.

  1. Receive customer inquiry for a product
  2. Query inventory systems for stock levels
  3. Identify physical store or backroom location
  4. Check alternate store locations if out of stock locally
  5. Guide customer to the item or arrange fulfillment
  6. Suggest alternatives if the item is unavailable

Outcome: The customer receives the exact location of the item, confirmation of its availability, or guidance toward a suitable alternative.

Measured by

Customer Wait TimeInventory Search AccuracyProduct Find RateCustomer Satisfaction Score