Processes

Assist passengers de-planning

How assist passengers de-planning are reshaped as AGI capability advances.

ProcessesAssist passengers de-planning
Assist passengers de-planning — illustrated

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Assist passengers de-planning sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Assist passengers de-planning inherits.

Where Assist passengers de-planning sits

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How the work flows

Trigger: The aircraft parks at the destination gate and the captain turns off the fasten seatbelt sign.

  1. Secure the jet bridge or airstairs to the aircraft door
  2. Communicate deplaning instructions and terminal connections
  3. Direct the flow of standard passengers exiting the cabin
  4. Provide physical assistance and mobility equipment to special-needs passengers
  5. Transfer unaccompanied minors and assisted passengers to ground staff
  6. Sweep the cabin to verify all passengers have disembarked

Outcome: All passengers and their carry-on belongings have safely exited the aircraft and entered the terminal.

Measured by

Deplaning Cycle TimePassenger Incident RateSpecial Assistance Wait Time