Processes
Authorize and process returns
How authorize and process returns are reshaped as AGI capability advances.
ProcessesAuthorize and process returns
Business-as-Code
Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.
Authorize and process returns sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Authorize and process returns inherits.
Where Authorize and process returns sits
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How the work flows
Trigger: A student, parent, or faculty member initiates a request to return educational materials, institutional equipment, or merchandise.
- Receive return request and verify eligibility against institutional policies
- Issue return authorization and physical routing instructions
- Receive and inspect the returned item or equipment
- Determine item disposition for restocking, repair, or disposal
- Calculate and process the refund, credit, or fee reversal
- Update inventory systems and student financial accounts
Outcome: The returned item is inspected, inventory is updated, and the corresponding financial refund or account credit is finalized.
Measured by
Return Processing Cycle TimeRefund Accuracy RateAsset Recovery ValueReturn Denial Rate