Processes

Capture and report adverse events

How capture and report adverse events are reshaped as AGI capability advances.

ProcessesCapture and report adverse events
Capture and report adverse events — illustrated

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Capture and report adverse events sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Capture and report adverse events inherits.

Where Capture and report adverse events sits

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How the work flows

Trigger: A patient, healthcare provider, or clinical site reports a negative side effect or health issue associated with a specific product.

  1. Receive and log the initial adverse event report
  2. Triage the event to determine severity and reporting timelines
  3. Enter case data and apply standard medical coding
  4. Request follow-up information to complete the clinical picture
  5. Perform medical review and causality assessment
  6. Submit the safety report to regulatory health authorities
  7. Archive the case and update aggregate safety databases

Outcome: The adverse event is medically evaluated, codified, and submitted to the relevant regulatory authorities within mandated legal timeframes.

Measured by

On-Time Regulatory Submission RateCase Processing Cycle TimeFirst-Pass Coding AccuracyFollow-Up Completion Rate