The bottom line
Roughly 85% of the work in Close claims is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: With no child occupations seeded, the scalar is derived from the process name and industry lens. While the 'Insurance Carriers' industry prior skews hybrid-trending-digital (~0.60), the specific process of 'Close claims' is fundamentally administrative, information-based workflow (verifying final documents, processing payments, and updating system records) that takes place entirely on a computer, placing it firmly in the digital band.
grounded in the economy graph · digital scalar 0.85 · digital
Business-as-Code
Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.
Close claims sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Close claims inherits.
Where Close claims sits
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How the work flows
Trigger: All necessary claim investigations, damage assessments, and settlement negotiations are completed, or the claim is formally denied.
- Verify completion of all claim activities and settlement conditions
- Issue final payments to policyholders or third parties
- Initiate subrogation or salvage recoveries if applicable
- Send formal closure notification to the policyholder
- Archive the claim file in the claims management system
Outcome: The claim file is sealed in the claims management system with all financial transactions settled and the policyholder notified.