Close the case and document the outcomes
How close the case and document the outcomes are reshaped as AGI capability advances.
Business-as-Code
Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.
Close the case and document the outcomes sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Close the case and document the outcomes inherits.
Where Close the case and document the outcomes sits
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How the work flows
Trigger: A case worker or administrative official determines that all required actions for an active case are complete or a final resolution is reached.
- Verify completion of all required case activities and deliverables
- Draft the final case outcome summary and resolution details
- Update the case status to closed in the management system
- Notify relevant stakeholders and citizens of the case closure
- Archive case documentation according to public record retention policies
Outcome: The case file is formally closed, final outcomes are recorded in the central database, and documents are archived for compliance.