Processes

Communicate plans and provide updates to stakeholders

How communicate plans and provide updates to stakeholders are reshaped as AGI capability advances.

ProcessesCommunicate plans and provide updates to stakeholders
Communicate plans and provide updates to stakeholders — illustrated

The bottom line

Roughly 75% of the work in Communicate plans and provide updates to stakeholders is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: The composite lacks seeded child occupations, so the scalar relies on the APQC category lens and process description. The top-level PCF category ('Develop and manage human resources (HR) planning, policies, and strategies') establishes a hybrid baseline (0.4–0.7). However, the specific process of 'conveying plans' and 'providing regular updates' to stakeholders (creditors, employees, suppliers) is purely information-based knowledge work. Drafting and distributing these communications pushes the activity out of the hybrid range and into the digital band.

grounded in the economy graph · digital scalar 0.75 · digital

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How the work flows

Trigger: A new HR strategy is finalized or a scheduled reporting cadence necessitates a progress update.

  1. Identify target stakeholder groups and their information needs
  2. Determine appropriate communication channels and frequency
  3. Draft tailored HR plans and update messages
  4. Distribute communications to internal and external stakeholders
  5. Collect stakeholder feedback and address inquiries
  6. Adjust the communication strategy based on engagement metrics

Outcome: Stakeholders are informed of HR initiatives and receive continuous updates to maintain organizational alignment.

Measured by

Stakeholder Engagement RateCommunication ReachMessage Read RateFeedback Response Time