Conduct gap analysis

Trigger: A benchmarking cycle concludes or a performance review reveals a discrepancy between current operational metrics and desired strategic targets.

1. Aggregate current performance data and external benchmarks
2. Calculate the numerical variance between current and target performance
3. Identify underlying factors contributing to the performance deficit
4. Quantify the operational change required to close the identified gap
5. Document findings and recommend improvement targets to stakeholders

Outcome: A quantified performance shortfall is documented alongside the specific targeted improvements required to meet strategic goals.