Processes

Contact and confer with experts

How contact and confer with experts are reshaped as AGI capability advances.

ProcessesContact and confer with experts
Contact and confer with experts — illustrated

The bottom line

Roughly 85% of the work in Contact and confer with experts is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: With no child occupations seeded, this score relies on the process name, description ('Discussing and soliciting advice from experts'), and the 'Manage remediation efforts' lens. Although the broader remediation category may include physical interventions, this specific process step consists entirely of information exchange, communication, and knowledge synthesis. Because the value-producing work is cognitive and communicative, it sits firmly in the digital band.

grounded in the economy graph · digital scalar 0.85 · digital

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How the work flows

Trigger: A draft remediation plan or complex issue requires specialized knowledge or validation beyond the core team's capabilities.

  1. Identify the specific domains of expertise required for the remediation plan
  2. Select and contact appropriate internal or external subject matter experts
  3. Provide experts with the necessary context, draft plans, and targeted questions
  4. Conduct consultations, interviews, or collaborative review sessions
  5. Document the experts' feedback, suggestions, and technical advice
  6. Synthesize the expert recommendations for inclusion in the final remediation plan

Outcome: Actionable recommendations and technical advice from experts are documented and ready for integration into the remediation strategy.

Measured by

Expert Response TimeExpert Consultation CostAdvice Implementation RateExpert Utilization Rate