Processes

Coordinate utility service

How coordinate utility service are reshaped as AGI capability advances.

ProcessesCoordinate utility service
Coordinate utility service — illustrated

The bottom line

Roughly 75% of the work in Coordinate utility service is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: With no child occupations seeded, the scalar is derived from the APQC process name 'Coordinate utility service' within city government. Coordination and administration are information-centric orchestration tasks—such as scheduling, dispatch, communications, and record-keeping—making the value-producing work of this specific process highly digital.

grounded in the economy graph · digital scalar 0.75 · digital

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Coordinate utility service sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Coordinate utility service inherits.

Where Coordinate utility service sits

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How the work flows

Trigger: A request for utility installation, relocation, or service activation is submitted for a city project or property.

  1. Receive utility coordination request or project plan
  2. Assess impact on existing infrastructure and public right-of-way
  3. Liaise with external utility providers and city departments
  4. Process required permits and approve work schedules
  5. Inspect field activities and site restoration
  6. Update municipal GIS and infrastructure records

Outcome: Utility services are successfully provisioned, modified, or restored in compliance with city regulations and project schedules.

Measured by

Coordination Cycle TimeRight-of-Way Disruption DurationPermit Processing TimeInspection First-Pass Yield