Create implementation communications
How create implementation communications are reshaped as AGI capability advances.
The bottom line
Roughly 85% of the work in Create implementation communications is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: The process explicitly involves drafting and coordinating change communications for IT services and solutions. Since the work is fundamentally information transformation, stakeholder coordination, and document creation—tasks executed almost entirely via computers and digital communication channels—it lands solidly in the digital band.
grounded in the economy graph · digital scalar 0.85 · digital
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How the work flows
Trigger: An IT change or new solution implementation is approved and scheduled for deployment.
- Identify target audiences affected by the IT change
- Draft messaging detailing the change, operational impacts, and required user actions
- Select communication channels and establish a distribution timeline
- Obtain messaging approval from project sponsors and change managers
- Distribute communications to employees and stakeholders
- Monitor audience feedback and distribute follow-up clarifications as needed
Outcome: Stakeholders and employees receive timely, actionable information regarding the upcoming IT change and its operational impact.