Define solution
How define solution are reshaped as AGI capability advances.
The bottom line
Roughly 85% of the work in Define solution is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: With no child occupations seeded, the scalar is derived from the process name and description. 'Creating a plan of action' and 'collaborative effort' to define a solution are inherently information-gathering, planning, and communication tasks. Because this value step relies on knowledge work and documentation rather than physical execution, it strongly anchors in the digital band.
grounded in the economy graph · digital scalar 0.85 · digital
Related articles
No articles yet for this entity.
Recent capability events
No capability events for this entity yet.
How the work flows
Trigger: A customer request or identified need for a specific service delivery capability kicks off the process.
- Analyze customer requirements and service constraints
- Collaborate with the customer to explore possible approaches
- Draft potential service delivery solutions
- Assess solutions for operational and financial feasibility
- Refine and finalize the optimal service delivery plan
- Document the formal plan of action for customer approval
Outcome: A formalized, mutually agreed-upon plan of action for service delivery is ready for implementation.