Define warranty offering

Trigger: A new product enters the commercialization planning phase or an existing product's field performance requires a revision of its warranty terms.

1. Analyze product reliability data and actuarial risk
2. Assess competitor warranty offerings and market expectations
3. Define coverage duration, specific inclusions, and exclusions
4. Calculate expected warranty costs and reserve requirements
5. Draft legal terms and conditions for the warranty
6. Review and approve the warranty offering with legal and finance
7. Publish warranty details to sales and service channels

Outcome: A formalized set of warranty terms, conditions, and coverage parameters is approved and published for the specific good or service.