Processes

Determine IT service delivery locations and activities

How determine it service delivery locations and activities are reshaped as AGI capability advances.

ProcessesDetermine IT service delivery locations and activities
Determine IT service delivery locations and activities — illustrated

The bottom line

Roughly 85% of the work in Determine IT service delivery locations and activities is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: With no child occupations seeded, this score relies on the process name and its 'Create and manage support services/solutions' lens. The description, 'Determining locations and types of IT services and solutions,' indicates strategic planning, analysis, and architecture tasks. As pure information-based IT management work, this operates firmly in the digital band.

grounded in the economy graph · digital scalar 0.85 · digital

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How the work flows

Trigger: A strategic IT review, organizational expansion, or shift in business demand prompts the need to define where and how IT services are provided.

  1. Assess current and future IT service demands across business units
  2. Evaluate potential centralized, regional, or outsourced delivery models
  3. Analyze talent availability, infrastructure costs, and regulatory constraints by geography
  4. Map specific IT services and capabilities to designated delivery tiers
  5. Select final locations and delivery partners for service execution
  6. Approve and publish the IT service delivery and location strategy

Outcome: A finalized IT service delivery strategy specifies the physical or virtual locations, delivery models, and exact services provided for each operational hub.

Measured by

Service Delivery CostTime To Deploy Service LocationBusiness Requirement Alignment Score