Processes

Determine cause

How determine cause are reshaped as AGI capability advances.

ProcessesDetermine cause
Determine cause — illustrated

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Determine cause sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Determine cause inherits.

Where Determine cause sits

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How the work flows

Trigger: An incident, complaint, or system failure report is received and assigned to an investigator.

  1. Review initial incident reports and assign investigation team
  2. Gather physical evidence, documentation, and witness testimonies
  3. Analyze collected data using root cause analysis methodologies
  4. Identify primary and contributing factors to the event
  5. Draft a formal findings report detailing the determined cause
  6. Submit the cause determination for official review and approval

Outcome: The definitive root cause is formally documented and approved to guide corrective action or liability determination.

Measured by

Investigation Cycle TimeEvidence Collection CompletenessReport Approval Rate