Processes

Determine distribution channels

How determine distribution channels are reshaped as AGI capability advances.

ProcessesDetermine distribution channels
Determine distribution channels — illustrated

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Determine distribution channels sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Determine distribution channels inherits.

Where Determine distribution channels sits

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How the work flows

Trigger: A commercial planning cycle, new market entry, or shift in revenue strategy prompts a review of how airline inventory is sold.

  1. Analyze target passenger segments and their booking behaviors.
  2. Evaluate the reach and technical capabilities of direct channels, OTAs, and GDS platforms.
  3. Compare the cost of sale and expected yield across available distribution options.
  4. Define the target distribution channel mix.
  5. Negotiate commercial agreements and commission structures with third-party distributors.
  6. Integrate selected channels with the passenger service system via APIs or NDC.
  7. Monitor booking volumes and adjust channel strategies based on performance.

Outcome: An optimal mix of direct and third-party distribution channels is selected, contracted, and integrated with the airline passenger service system.

Measured by

Cost Of Sale Per ChannelDirect Booking PercentageYield Per ChannelChannel Revenue Share