Develop measures
How develop measures are reshaped as AGI capability advances.
The bottom line
Roughly 85% of the work in Develop measures is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: With no seeded child occupations, the scalar is derived from the PCF lens ('Develop and manage enterprise-wide knowledge management (KM) capability') and the process description. Activities like 'creating metrics,' choosing 'scales, benchmarks and units of measure,' and determining 'error rates' are purely cognitive, analytical tasks. This is exclusively information transformation work addressable by software, securely placing it in the digital band.
grounded in the economy graph · digital scalar 0.85 · digital
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How the work flows
Trigger: A strategic requirement or operational need arises to quantify the performance and impact of knowledge management approaches.
- Identify knowledge management areas requiring quantitative or qualitative measurement
- Choose applicable scales and standard units of measure
- Establish relevant internal and external benchmarks for comparison
- Determine required precision levels and acceptable error rates for data collection
- Document the proposed metrics framework
- Finalize and publish the approved measurement criteria
Outcome: A finalized set of knowledge management metrics, complete with designated scales, benchmarks, and precision targets, is approved for deployment.