Develop shared services strategy
How develop shared services strategy are reshaped as AGI capability advances.
The bottom line
Roughly 90% of the work in Develop shared services strategy is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: Since no child occupations are seeded, I weighed the APQC PCF top-level category lens ('Define and evaluate strategic options to achieve the objectives') and the process description ('Charting a plan', 'Delineate a framework'). These signals describe purely cognitive, information-based executive planning. Because creating strategy and analyzing functional areas is entirely screen- and meeting-driven knowledge work with no physical labor, this process securely lands in the high digital band.
grounded in the economy graph · digital scalar 0.90 · digital
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How the work flows
Trigger: An organizational mandate to improve operational efficiency or reduce costs prompts an evaluation of internal support functions.
- Analyze current support function costs and performance across business units
- Establish parameters and criteria for shared services inclusion
- Identify and evaluate candidate service areas for consolidation
- Design the target shared services operating model and governance
- Develop a transition roadmap and business case
- Secure executive approval for the finalized strategy
Outcome: A comprehensive shared services strategy, including selected functions and an operating model, is approved and ready for execution.