Develop training and communication plans

Trigger: The approval or launch of a new or updated knowledge management strategy initiates the planning phase.

1. Identify target audiences and their specific knowledge management roles
2. Define learning objectives and core knowledge management messages
3. Select delivery channels for communications and training programs
4. Draft the training curriculum and communication materials
5. Establish a timeline and schedule for training deployment
6. Secure leadership approval and budget for the integrated plans

Outcome: A finalized schedule, curriculum, and communication roadmap are approved and ready for organizational rollout.