Establish performance indicators (measures)
How establish performance indicators (measures) are reshaped as AGI capability advances.
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The bottom line
Roughly 85% of the work in Establish performance indicators (measures) is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: With no child occupations seeded, this score relies on the APQC lens 'Evaluate process performance' and the process description. 'Designing key measures that analyze and interpret' business objectives is fundamentally analytical knowledge work. Structuring KPIs and evaluating effectiveness involves pure information processing rather than physical labor, placing it solidly in the digital band.
grounded in the economy graph · digital scalar 0.85 · digital
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How the work flows
Trigger: A strategic objective is finalized or an operational process requires new performance tracking.
- Review strategic objectives and operational goals
- Identify critical success factors and desired outcomes
- Draft potential quantitative and qualitative measures
- Assess data availability and collection feasibility
- Define calculation formulas, baselines, and targets
- Secure stakeholder approval for the indicator set
- Publish the finalized indicator definitions
Outcome: A validated set of performance indicators is documented with established baselines, targets, and data collection methods.