Processes

Evaluate global support options

How evaluate global support options are reshaped as AGI capability advances.

ProcessesEvaluate global support options
Evaluate global support options — illustrated

The bottom line

Roughly 85% of the work in Evaluate global support options is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: With no child occupations seeded, the evaluation relies on the PCF category prior ('Define and evaluate strategic options') and the process description (analyzing structures, alternative delivery models, and balancing costs and performance). These signals point entirely to strategic knowledge work and data analysis, which are highly digital.

grounded in the economy graph · digital scalar 0.85 · digital

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How the work flows

Trigger: A strategic expansion, cost-reduction mandate, or organizational restructuring initiates a formal review of current support service delivery.

  1. Baseline current support service costs and performance levels
  2. Define scale, adaptability, and customer value requirements
  3. Identify alternative delivery models including shared services and outsourcing
  4. Evaluate structural options against financial and operational criteria
  5. Select the optimal global support structure
  6. Develop the business case and transition roadmap

Outcome: An optimal global support delivery model is selected and justified with a comprehensive business case and implementation roadmap.

Measured by

Evaluation Cycle TimeProjected Cost SavingsStakeholder Approval Rate