Identify and refine performance indicators
How identify and refine performance indicators are reshaped as AGI capability advances.
The bottom line
Roughly 85% of the work in Identify and refine performance indicators is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: With no child occupations seeded, the digital scalar relies on the process description and its PCF lens prior, 'Govern and manage product/service development program'. The tasks of identifying and refining performance indicators and revising parameters used to measure performance are purely analytical, cognitive information tasks. Because this value-producing work is entirely desk-based knowledge work rather than physical labor, it sits firmly in the digital band.
grounded in the economy graph · digital scalar 0.85 · digital
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How the work flows
Trigger: A change occurs in the active product or service portfolio, such as a new launch or the retirement of an existing offering.
- Review changes made to the product and service portfolio
- Evaluate current performance indicators for relevance to active offerings
- Identify gaps or misaligned metrics in the existing measurement framework
- Define revised performance parameters tailored to the updated portfolio
- Validate proposed indicators with product management and leadership
- Finalize and publish the new performance metrics baseline
Outcome: Performance measures are fully updated and validated to accurately reflect the current active portfolio of products and services.