Identify common customer complaints

Trigger: Accumulation of customer feedback and support tickets triggers the periodic analysis cycle.

1. Extract raw complaint data from CRM and support channels
2. Normalize and categorize complaint text and metadata
3. Run frequency analysis to surface recurring issues
4. Prioritize identified patterns by customer impact and volume
5. Compile a summary report of common defects or service gaps
6. Route documented problems to product or operational teams for remediation

Outcome: Recurring customer issues are documented and escalated to relevant teams for structural correction.