Processes

Identify problems

How identify problems are reshaped as AGI capability advances.

ProcessesIdentify problems
Identify problems — illustrated

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Identify problems sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Identify problems inherits.

Where Identify problems sits

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How the work flows

Trigger: A quality inspector, automated sensor, dealership service center, or customer reports an anomaly or defect in a vehicle or component.

  1. Capture defect or anomaly report from production line or field service
  2. Consolidate supporting data including telemetry, inspection photos, and warranty claims
  3. Verify the existence and scope of the reported problem
  4. Classify the problem by component system, severity, and safety impact
  5. Log the validated issue into the enterprise quality management system
  6. Assign the ticket to the relevant resolution team

Outcome: The problem is formally documented, categorized by severity, and assigned to the appropriate engineering or quality team for investigation.

Measured by

Time To IdentificationDefect Detection RateProblem Logging AccuracyEscalation Cycle Time