Identify root cause(s)
How identify root cause(s) are reshaped as AGI capability advances.
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The bottom line
Roughly 75% of the work in Identify root cause(s) is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: Because no child occupations are seeded, this scalar relies on the PCF lens 'Manage enterprise quality' and the process description. Performing root-cause analysis via 'documentary evidence,' 'interviews,' and 'risk assessment' represents cognitive, information-processing work that occurs primarily on knowledge surfaces, placing it firmly in the digital band.
grounded in the economy graph · digital scalar 0.75 · digital
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How the work flows
Trigger: A nonconformance event, defect, or operational failure is reported and logged.
- Gather nonconformance data and documentary evidence
- Interview involved personnel and subject matter experts
- Apply formal root-cause analysis techniques
- Assess the risk and broader impact of the identified causes
- Document the verified root causes and underlying factors
Outcome: The fundamental systemic or operational reasons for the failure are verified and documented to inform corrective actions.