Processes

Implement and enforce change control procedures

How implement and enforce change control procedures are reshaped as AGI capability advances.

ProcessesImplement and enforce change control procedures
Implement and enforce change control procedures — illustrated

The bottom line

Roughly 90% of the work in Implement and enforce change control procedures is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: With no child occupations seeded, the digital scalar is derived directly from the APQC lens 'Develop and manage IT resilience and risk' and the process description. The work centers on implementing and enforcing policies for 'IT services and solutions', which is pure knowledge work occurring entirely within software systems, IT service management platforms, and digital communication channels.

grounded in the economy graph · digital scalar 0.90 · digital

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How the work flows

Trigger: A project team, system administrator, or automated alert submits a formal request to alter an IT service or infrastructure component.

  1. Log and categorize the incoming request for change
  2. Evaluate the technical impact, business risk, and required resources
  3. Convene the Change Advisory Board to review and authorize the request
  4. Schedule the deployment within an approved maintenance window
  5. Execute the change and monitor for service degradation
  6. Trigger rollback procedures if the deployment fails
  7. Perform a post-implementation review and update configuration records

Outcome: The requested IT change is successfully deployed, validated in the live environment, and formally closed in the service management system.

Measured by

Change Success RateEmergency Change RatioIncidents Caused By ChangesChange Implementation Cycle Time