Inform customers and other stakeholders of policy cancellations

Trigger: A policy cancellation decision is finalized by underwriting, billing, or the policyholder.

1. Identify the canceled policy and effective cancellation date
2. Determine required notification recipients including lienholders and state agencies
3. Generate regulatory-compliant cancellation notices
4. Dispatch notices via required mailing or digital channels
5. Record notification delivery and store artifacts for compliance audits

Outcome: All required parties receive formal notice of the cancellation in accordance with regulatory timelines, and audit trails are securely logged.