Processes

Investigate incidents and adverse events

How investigate incidents and adverse events are reshaped as AGI capability advances.

ProcessesInvestigate incidents and adverse events
Investigate incidents and adverse events — illustrated

The bottom line

About 50% of the work in Investigate incidents and adverse events is information-shaped and increasingly AI-deliverable, with the rest a hybrid of judgment and hands-on work. The automation frontier runs straight through the middle of this role.

Why: The grounding block provides no child occupations, so the scalar is derived directly from the process name and industry contexts (Pharmaceutical, Chemical, and Food Manufacturing). Investigating incidents and adverse events inherently blends physical site inspections and interviews with heavy digital documentation, data analysis, and regulatory reporting. This points to a balanced hybrid workflow; without further child signals, a band-center value of 0.50 is assigned.

grounded in the economy graph · digital scalar 0.50 · hybrid

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Investigate incidents and adverse events sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Investigate incidents and adverse events inherits.

Where Investigate incidents and adverse events sits

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How the work flows

Trigger: An adverse event or safety incident report is received from a customer, healthcare provider, or internal employee.

  1. Log incident details and initial evidence
  2. Triage the event based on severity and regulatory impact
  3. Conduct a root cause analysis
  4. Draft the investigation report and regulatory filings
  5. Define corrective and preventive actions
  6. Track implementation and verify effectiveness

Outcome: The incident is fully documented, the root cause is identified, and corrective actions are implemented to prevent recurrence.

Measured by

Investigation Cycle TimeCAPA Implementation RateRegulatory Reporting ComplianceRepeat Incident Rate