Processes

Maintain service component portfolio

How maintain service component portfolio are reshaped as AGI capability advances.

ProcessesMaintain service component portfolio
Maintain service component portfolio — illustrated

The bottom line

Roughly 85% of the work in Maintain service component portfolio is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: Without child occupations seeded, the scalar is derived from the process description and lens. The activities—defining investments, analyzing portfolio value, and allocating resources—are purely strategic and analytical knowledge work. This information transformation is highly addressable by software, placing it firmly in the digital band.

grounded in the economy graph · digital scalar 0.85 · digital

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How the work flows

Trigger: A strategic IT review cycle begins or a business unit requests a new service capability.

  1. Inventory existing service components and ongoing investments
  2. Evaluate the performance and business value of each current service component
  3. Identify capability gaps, service redundancies, and new requirements
  4. Define necessary investments and activities to address identified portfolio gaps
  5. Allocate budget and resources to approved service components
  6. Update and publish the revised service component portfolio

Outcome: The service component portfolio is optimized and updated, with resources fully allocated to the most valuable service investments.

Measured by

Portfolio Return on InvestmentService Utilization RateResource Allocation VariancePercentage of Redundant Services