Processes

Manage fraud, abuse, and payment integrity

How manage fraud, abuse, and payment integrity are reshaped as AGI capability advances.

ProcessesManage fraud, abuse, and payment integrity
Manage fraud, abuse, and payment integrity — illustrated

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Manage fraud, abuse, and payment integrity sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Manage fraud, abuse, and payment integrity inherits.

Where Manage fraud, abuse, and payment integrity sits

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How the work flows

Trigger: A medical claim is submitted for payment or an anomaly is detected in provider billing patterns.

  1. Ingest claim data and historical billing records
  2. Execute automated payment integrity rules
  3. Flag suspicious claims or provider behaviors
  4. Conduct clinical and administrative investigations
  5. Recover overpayments or deny improper claims
  6. Update detection rules with verified patterns

Outcome: Fraudulent or abusive claims are denied or recovered and valid claims are cleared for accurate payment.

Measured by

False Positive RateTotal Recovered OverpaymentsFraud Detection RateInvestigation Cycle Time