Manage logistics and warehousing
How manage logistics and warehousing are reshaped as AGI capability advances.
The bottom line
Only about 15% of Manage logistics and warehousing is information work today — the rest is physical, and moves slowly. The exposure is concentrated in the back office: the books, the paperwork, the scheduling, the marketing.
Why: The LENS indicates this top-level APQC process category centers on administering the flow of physical goods. Because it decomposes into managing inbound materials, warehousing operations, and outbound transportation, the underlying value-producing work relies heavily on handling, storing, and moving physical objects, placing it firmly in the physical band.
grounded in the economy graph · digital scalar 0.15 · physical
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How the work flows
Trigger: A supply chain strategy cycle, demand forecast, or the physical arrival of materials initiates the coordination of inbound, storage, and outbound logistics.
- Define logistics strategy and network design
- Coordinate inbound transportation and receiving
- Manage warehouse operations and inventory storage
- Fulfill orders and execute outbound transportation
- Process reverse logistics and customer returns
Outcome: Materials and finished goods are safely stored, accurately tracked, and delivered to their required destinations on time, while customer returns are efficiently processed.