Processes

Operate and monitor online systems

How operate and monitor online systems are reshaped as AGI capability advances.

ProcessesOperate and monitor online systems
Operate and monitor online systems — illustrated

The bottom line

Roughly 90% of the work in Operate and monitor online systems is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: With no child occupations seeded, I relied on the process name and description. 'Measuring and monitoring performance of online systems' points directly to purely digital IT operations (like DevOps or network monitoring) that execute entirely via software interfaces and dashboards. I assigned a high digital scalar to reflect this remotely-addressable knowledge work.

grounded in the economy graph · digital scalar 0.90 · digital

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How the work flows

Trigger: An online system or application enters active production use.

  1. Define performance baselines and expected service levels
  2. Configure monitoring sensors, dashboards, and alert thresholds
  3. Track real-time system availability and resource utilization
  4. Log operational deviations and performance degradation events
  5. Generate operational performance and compliance reports
  6. Escalate critical system alerts to incident management

Outcome: The online system operates reliably within defined performance thresholds, and operational anomalies are identified for resolution.

Measured by

System UptimeMean Time to DetectSystem Response TimeAlert False Positive Rate