Processes

Perform change and configuration management

How perform change and configuration management are reshaped as AGI capability advances.

ProcessesPerform change and configuration management
Perform change and configuration management — illustrated

The bottom line

Roughly 85% of the work in Perform change and configuration management is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: With no child occupations seeded, the evaluation relies on the process name and industry context. 'Perform change and configuration management' within the property and casualty insurance sector primarily entails IT system configuration, software release tracking, and digital policy updates. This is remotely-doable knowledge work, placing it firmly in the digital band.

grounded in the economy graph · digital scalar 0.85 · digital

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Perform change and configuration management sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Perform change and configuration management inherits.

Where Perform change and configuration management sits

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How the work flows

Trigger: A stakeholder submits a formal request for change to an insurance core system, application, or IT infrastructure component.

  1. Log and categorize the change request
  2. Assess risk and business impact on existing systems
  3. Review and authorize the change via the Change Advisory Board
  4. Coordinate the build, testing, and release scheduling
  5. Deploy the change into the production environment
  6. Update the configuration management database
  7. Perform a post-implementation review

Outcome: The authorized change is deployed to production and configuration item records are updated without disrupting ongoing insurance operations.

Measured by

Change Success RateEmergency Change RatioConfiguration Record AccuracyChange Cycle Time