Processes

Pick, pack, and ship product for delivery

How pick, pack, and ship product for delivery are reshaped as AGI capability advances.

ProcessesPick, pack, and ship product for delivery
Pick, pack, and ship product for delivery — illustrated

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How the work flows

Trigger: A fulfillment request or confirmed sales order is released to the warehouse for execution.

  1. Generate pick lists from fulfillment requests
  2. Pick items from designated warehouse locations
  3. Verify item quantities and condition at the packing station
  4. Pack items using appropriate internal and external materials
  5. Generate shipping labels and carrier documentation
  6. Load packaged shipments onto outbound carrier vehicles
  7. Update ERP systems and notify Accounts Receivable

Outcome: The packaged products are loaded onto carrier vehicles for transit and the shipment is recorded in the ERP to trigger invoicing.

Measured by

Pick-to-Ship Cycle TimeOrder Fulfillment AccuracyPackaging Cost Per OrderOn-Time Dispatch Rate