Process web-based transactions

Trigger: A policyholder, applicant, or broker submits a payment, endorsement, or service request through the insurer's web portal.

1. Receive transaction request via web portal
2. Authenticate user credentials and session security
3. Validate request data against core policy rules
4. Route transaction to the respective billing or administration system
5. Execute the financial or administrative update
6. Generate and deliver transaction confirmation

Outcome: The requested transaction is securely processed in the core system and a confirmation is delivered to the requester.