Processes

Request service design change

How request service design change are reshaped as AGI capability advances.

ProcessesRequest service design change
Request service design change — illustrated

The bottom line

Roughly 85% of the work in Request service design change is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: Because this process lacks seeded child occupations, the scalar is derived directly from its name and its context within government support services. 'Request service design change' is an administrative workflow that involves drafting proposals, documenting requirements, and submitting approvals—pure information-processing and communication tasks that belong firmly in the digital band.

grounded in the economy graph · digital scalar 0.85 · digital

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Request service design change sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Request service design change inherits.

Where Request service design change sits

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How the work flows

Trigger: A stakeholder or city department submits a formal proposal to modify the delivery method, structure, or scope of an existing public service.

  1. Receive and log the service design change request
  2. Verify the completeness of the submitted proposal
  3. Assess the financial, operational, and citizen impact of the change
  4. Consult with affected departments and subject matter experts
  5. Present the evaluated request to the governing body or approval committee
  6. Record the final decision and notify the requestor

Outcome: The service design change is fully evaluated, assigned a final disposition of approved or rejected, and communicated to relevant stakeholders.

Measured by

Request Evaluation Cycle TimeChange Request Approval RateCost Per Change AssessmentStakeholder Impact Score