Processes

Respond to information requests

How respond to information requests are reshaped as AGI capability advances.

ProcessesRespond to information requests
Respond to information requests — illustrated

The bottom line

Roughly 85% of the work in Respond to information requests is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: Lacking seeded child occupations, the scalar is derived from the process name 'Respond to information requests' within city government. Processing inquiries and records requests entails searching databases, compiling documents, and drafting written responses—purely information-transformation work performed on computers, making it highly digital.

grounded in the economy graph · digital scalar 0.85 · digital

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Respond to information requests sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Respond to information requests inherits.

Where Respond to information requests sits

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How the work flows

Trigger: A citizen, media entity, or organization submits a request for public records or municipal information.

  1. Receive and log the incoming information request
  2. Identify and route the request to the relevant records custodian
  3. Search municipal databases and physical archives to compile the requested data
  4. Review the compiled records and apply legally mandated redactions
  5. Assess and collect any applicable fees for document retrieval and processing
  6. Deliver the finalized information package or formal denial to the requester
  7. Close and archive the request record for compliance auditing

Outcome: The requested information is compiled, legally reviewed, redacted, and delivered to the requester, or a formal statutory denial is issued.

Measured by

Request Cycle TimeStatutory Deadline Compliance RateCost Per RequestOpen Request Backlog