Processes

Track customer site activity

How track customer site activity are reshaped as AGI capability advances.

ProcessesTrack customer site activity
Track customer site activity — illustrated

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Track customer site activity sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Track customer site activity inherits.

Where Track customer site activity sits

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How the work flows

Trigger: A customer lands on the retail website or opens the mobile application.

  1. Load tracking tags and analytics scripts upon site entry
  2. Assign a unique session identifier to the visitor
  3. Capture on-page interactions, clicks, and search queries
  4. Record cart additions, removals, and checkout progressions
  5. Transmit and store event data in the analytics repository

Outcome: Customer interactions and session data are successfully recorded and stored in a centralized analytics database.

Measured by

Tag Firing Success RateData Processing LatencyEvent Capture AccuracyTracking System Uptime