Processes

Undertake quality control

How undertake quality control are reshaped as AGI capability advances.

ProcessesUndertake quality control
Undertake quality control — illustrated

The bottom line

Only about 15% of Undertake quality control is information work today — the rest is physical, and moves slowly. The exposure is concentrated in the back office: the books, the paperwork, the scheduling, the marketing.

Why: With no child occupations seeded, the score is derived entirely from the APQC lens 'Maintain productive assets' and the process description. The work involves verifying physical asset maintenance and manually performing rework when errors are found. This inherently requires on-site, hands-on interaction with physical equipment, placing the activity firmly in the physical band.

grounded in the economy graph · digital scalar 0.15 · physical

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How the work flows

Trigger: A maintenance task or work order is submitted as completed by the servicing technician.

  1. Receive completed maintenance work orders
  2. Inspect serviced assets against quality and safety standards
  3. Identify and document any defects or incomplete tasks
  4. Assign and track rework tasks for identified errors
  5. Re-inspect the asset after rework completion
  6. Approve and officially close the work order

Outcome: The maintenance work is verified against quality standards and formally approved, with any necessary rework resolved.

Measured by

First-Pass YieldRework RateInspection Cycle TimeDefect Escape Rate