Complete service delivery
How complete service delivery are reshaped as AGI capability advances.
The bottom line
Roughly 85% of the work in Complete service delivery is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: With no child occupations seeded, the scalar is derived from the process description and lens. Although the parent category 'Deliver service to customer' can span multiple domains, the specific steps for this process—'project review', completing 'finance activities', 'harvesting knowledge', and 'archiving records'—are entirely administrative, financial, and knowledge-management tasks. This reliance on information transformation and system documentation places the work firmly in the digital band.
grounded in the economy graph · digital scalar 0.85 · digital
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How the work flows
Trigger: The core service execution phase concludes and the final deliverable is ready for customer review.
- Confirm final delivery with the customer
- Evaluate service success and conduct project review
- Complete final finance and billing activities
- Release operational resources and personnel
- Harvest knowledge and archive service records
Outcome: The service is formally closed, financial accounts are settled, resources are reassigned, and project records are archived.