Evolve and sustain KM capabilities
How evolve and sustain km capabilities are reshaped as AGI capability advances.
The bottom line
Roughly 85% of the work in Evolve and sustain KM capabilities is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: Grounded in the APQC lens 'Develop and manage enterprise-wide knowledge management (KM) capability' and the description 'Developing resources for improved knowledge management and knowledge engineering.' Lacking seeded child occupations, the process name and lens alone establish this as pure information transformation and knowledge work, which is highly digital.
grounded in the economy graph · digital scalar 0.85 · digital
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How the work flows
Trigger: A scheduled evaluation of current knowledge management maturity or a business request for new knowledge engineering capabilities kicks off the process.
- Assess existing knowledge management maturity and identify capability gaps
- Define requirements for new knowledge engineering tools and resources
- Develop or acquire updated knowledge management systems and practices
- Test new capabilities with select user groups to validate effectiveness
- Deploy the updated knowledge capabilities across the organization
- Track usage metrics and gather user feedback to sustain the capabilities
Outcome: Updated knowledge management resources, tools, and practices are integrated into daily operations and actively sustained.