Manage employee communication
How manage employee communication are reshaped as AGI capability advances.
The bottom line
Roughly 85% of the work in Manage employee communication is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: With no child occupations seeded, this scalar is derived directly from the APQC process name and description. "Creating an effective plan" and promoting communication between employees and management represent pure knowledge work. Because the core value relies entirely on information transformation—drafting, planning, and distributing messaging via software platforms, intranet, and email—the process sits firmly in the digital band.
grounded in the economy graph · digital scalar 0.85 · digital
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How the work flows
Trigger: Leadership or human resources identifies a need to share strategic updates, organizational changes, or cultural initiatives with the workforce.
- Identify the communication objective and target employee audience
- Develop the messaging strategy and communication plan
- Draft, review, and approve the communication content
- Distribute the message via selected internal channels
- Collect employee feedback and measure channel engagement
- Evaluate campaign effectiveness to refine future communications
Outcome: Targeted information is successfully consumed by employees, and their subsequent engagement and feedback are captured.