Manage process performance
How manage process performance are reshaped as AGI capability advances.
The bottom line
Roughly 85% of the work in Manage process performance is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: The grounding block provides no child occupations, so the assessment relies on the lens ('Manage business processes') and the provided description. Activities such as evaluating performance, measuring and reporting, and providing training indicate pure knowledge work focused on data analysis, documentation, and coordination, placing this process firmly in the digital band at a center value of 0.85.
grounded in the economy graph · digital scalar 0.85 · digital
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How the work flows
Trigger: A scheduled performance review cycle begins or a process execution deviation is flagged.
- Define process performance baselines and measurement targets
- Deliver execution and measurement training to process owners
- Monitor active business processes for adherence to standards
- Compile execution data and calculate performance metrics
- Generate and distribute process performance reports
- Provide execution support to address identified performance gaps
Outcome: Process execution data is compiled, reported to stakeholders, and process owners receive support to maintain operational standards.