Processes

Measure and report process performance

How measure and report process performance are reshaped as AGI capability advances.

ProcessesMeasure and report process performance
Measure and report process performance — illustrated

The bottom line

Roughly 90% of the work in Measure and report process performance is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: Because no child occupations are seeded, the scalar is derived from the PCF lens 'Manage business processes' and the process description. Defining performance indicators and analyzing financial, customer, and internal data are pure information transformation tasks. This work relies entirely on software, data analysis, and reporting rather than physical labor, placing it firmly in the digital band.

grounded in the economy graph · digital scalar 0.90 · digital

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How the work flows

Trigger: A scheduled reporting cycle begins or management requests an evaluation of operational process performance.

  1. Identify key performance indicators for target processes
  2. Collect execution data from operational systems
  3. Analyze process data against established baselines and targets
  4. Identify performance gaps and variance root causes
  5. Compile findings into standardized reports and dashboards
  6. Distribute performance insights to process owners and management

Outcome: Performance reports and dashboards are finalized and distributed to stakeholders to drive process improvement.

Measured by

Reporting Cycle TimeData Accuracy RateKPI Coverage RatioCost Per Performance Report