Industries

Utilities

How utilities are reshaped as AGI capability advances.

IndustriesUtilities
Utilities — illustrated

The bottom line

Only about 10% of Utilities is information work today — the rest is physical, and moves slowly. The exposure is concentrated in the back office: the books, the paperwork, the scheduling, the marketing.

Why: The NAICS description defines the Utilities sector around heavy infrastructure services, including electric power generation, water treatment, and sewage disposal. The child roll-up corroborates this with a single known component (Power Generation and Distribution Machinery and Accessories) carrying a pure physical score of 0.00, indicating the core value-producing work relies heavily on physical plant operations and field maintenance.

grounded in the economy graph · digital scalar 0.10 · physical

Business-as-Code

Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.

Utilities links to 3 entities via `specializes` — a real edge on the economy graph, surfaced here so the claim stays grounded in data rather than assertion.

Autonomous Agents as digital employees

Which of this work becomes digital labor — performed under typed authority, promoted to autonomy on track record.

The problems this exposes

Node-intrinsic problems read straight off the graph (exposesProblem) — the evergreen wedges a builder could take into this space.

+19 more problems on the graph

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Recent capability events

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Problems

  • Restore Grid Outagesops
  • Maintain Aging Infrastructureops
  • Substantiate Rate Casescompliance
  • Finance Capital Projectscapital
  • Source High-Voltage Transformerssupply-chain
  • Recruit Field Lineworkerstalent
  • Mitigate Distributed Energy Threatscompetitive
  • Manage Customer Payment Defaultsretention

Opportunities

  • Rate Case AutomationHeadless SaaS
  • Grid Defect TriageService-as-Software
  • Transformer Procurement AgentAgent
  • Collections Negotiation AgentAgent
  • Outage Dispatch AutomationHeadless SaaS