Processes

Manage product and service master data

How manage product and service master data are reshaped as AGI capability advances.

ProcessesManage product and service master data
Manage product and service master data — illustrated

Browse within Manage product and service master data

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How the work flows

Trigger: A business unit submits a request to create, modify, or archive a product or service profile in the enterprise master data system.

  1. Receive product or service data entry request
  2. Validate data fields against corporate governance standards
  3. Route request for data steward or owner approval
  4. Enter or update the verified record in the central master data repository
  5. Synchronize the updated master data with siloed downstream IT systems
  6. Audit the repository for data integrity and unauthorized access

Outcome: The product or service master record is verified, securely stored, and synchronized across all required enterprise applications.

Measured by

Master Data Accuracy RateData Entry Cycle TimeDuplicate Record RateDownstream Synchronization Error Rate